Managing On Premise Laundry (OPL) and Working with Contract Laundry Operation.

Its provide:

•   Custom formulas are developed according to specific requirements to avoid the linen and equipment damage caused by using too many chemicals
•  Backup support in case of a commercial laundry service facility shutdown, need for maintenance valet services or support in case of a laundry associates absence
•  Mechanical repair services for all equipment
•  New equipment purchasing assistance
•  Large discounts for hotel laundry sevice purchases made through our purchasing department

k

Cleaning Guest Room Procedure

Cleaning Guest Room Procedures from Exs Burn

3.1 Sample of Night Auditor's Report

3.1 Sample of Night Auditor's Report from nurulaziaain

3.1 Cleaning and Maintenance

3.1 Cleaning and Maintenance from nurulaziaain

Types of Fabric and Linen

Types of fabric and linen can be divided into TWO categories: Natural fibers and Man-made fibers.

Natural Fibers

•  Wool

Ø Usually comes from sheep, also can be produced from camel or rabbits.

Ø Does not crease easily and very elastic.

Ø Easy to clean and fire resistant.

Ø Used for carpets, blankets and upholstery.

• Silk

Ø Produced from the cocoon of silk worms.

Ø Strongest and very light fabric.

Ø Elastic.

Ø Very expensive.

Ø Used for wall covering, cushion cover and bed sheets.

•  Cotton

Ø Comes from the cotton plant seed.

Ø Very absorbent and easily laundered.

Ø Resistant to bleaches and alkalis,

Ø Stronger when wet.

Ø Used for bed linen, table linen, towel and uniform.

• Linen

Ø From the stalk of flax plant.

Ø Easily washed but requires careful finishing.

Ø Smooth appearance and cool to the touch.

Ø Easily dyed and the color does not fade when wash.

Ø Used for making napkin and table linen.

 

 

Man-Made Fibers

     Acetate

Ø Made from cotton linters plus chemicals.

Ø Sensitive to nail polish, nail polish remover and perfumes.

Ø Look like silk and strong when dry.

Ø Should be washed in warm water, moderate drying and lowest temperature when ironing.

Ø Used as curtains and furnishing.

 

     Acrylic

Ø Made from chemicals.

Ø Looks like wool and washable.

Ø Strong when wet and dry.

Ø Should be ironed with low heat or at times, it does not need ironing at all.

Ø Blanket and carpet in hotel are made from acrylic because they are cheap, do not shrink and easily maintained.

 

     Polyester

Ø Synthetic fiber and normally added to cotton and wool so that they are easily laundered.

Ø Not shrink or stretch and very elastic.

Ø Resistant to crease and can retain its shape.

Ø Used in pillows, upholstery, bed linen, and table linen.

 

 

     Rayon

Ø From wood pulp and cotton linters.

Ø Requires cool iron.

Ø Strong, extremely absorbent and burn at high temperature.

Ø May wrinkle easily and stretch when wet and shrink when washed.

Ø Used for curtains and bedspreads.

 

     Spandex

Ø Mixture of rubber and chemicals.

Ø Very elastic fiber.

Ø Can be stretched many times.

Ø Resistant to washing, perspiration and heat.

Ø Used in foundation garments; examples: swimming suit and hosiery.

 

     Nylon

Ø From chemicals.

Ø Elastic, resilient, smooth, non-absorbent and dry quickly.

Ø Use a low temperature when ironing nylon.

Ø Used in hosiery, netting for bridal veils, carpeting and socks.

 

 

 

 

Label Identification and Linen Care

 

 

Reason for putting labels on fabrics:

v Able to retain the white and colored fabrics.

v Save time when trying to figure out the exact type of fabrics.

 

 

 

 

 

 

 

 

 

 

 

Handle lost and found procedures

Lost and found procedures :

• Lost and found items should be stored in a secure area
• In large hotels, linen clerk will handle lost and found items
• In smaller hotels the task may be delegated to Excutive Housekeeper or front office personnel
• When a room attendant finds an item left behind by a guest, he or she shoud immediately turn it over to the Lost and Found
• Items should be tagged, logged and secured after they have been turned over to the Lost and Found
• A log should be used to record date, time, where the items was recovered and by whom. There must be a pace to record the owner's name if the items recovered by its owner
• All lost and found items should be kept for 90 days. After that it is up to the management to decide on how to dispose the items properly
• Normally, the items will be given to the person who found it or are donated for charity

Type Of  Equipment for Trolly Preparation

Trolly Preparation Procedure

Trolley preparation procedures

a)      Trolley is an equipment to store or keep a given number of linen,supplies,and other cleaning materials.

b)      Maids or room attendants should check their supplies and materials after receiving their room assignments.

c)       All supplies materials must be packed according to the number of rooms

 Diagram 6.1 shows trolley or charting proper set up

1.  The lower shelf of the trolley is used to carry heavier items like bed sheets.
2.  The middle and top shelf are for other linen supplies such as pillowcases, bath towels, bath mats,face towels,hand towels and mattress pad(bed pad).
3. The top compartment is used to carry all the guest amenities, glasses,ice tubs,Johnny mop,hangers and etc.
4. This trolley should also have the maid’s caddy for chemicals and cleaning agents.

1. 
   

   

   Trolly for Housekeeping 1

   
   

   

   Trolly for Housekeeping 2

2.